Wallet Connection Issues
Having trouble connecting your crypto wallet? Find solutions to common wallet issues below.
Wallet Not Detected
Your wallet extension isn't being detected? Try these steps.
- Ensure your wallet extension is installed and enabled
- Refresh the page or try a different browser
- Check if your wallet is unlocked and on the correct network
Connection Failed
Wallet connection keeps failing? Here's how to troubleshoot.
- Clear your browser cache and cookies
- Disconnect and reconnect your wallet
- Try using WalletConnect as an alternative connection method
Transaction Stuck
Your transaction is pending for too long? Here's what to do.
- Check the transaction status on the blockchain explorer
- If pending, you may need to speed up or cancel the transaction
- Ensure you have enough gas/network fees for the transaction
Wrong Network
Connected to the wrong blockchain network? Here's how to switch.
- Open your wallet and check the current network
- Switch to the correct network (e.g., Ethereum Mainnet, Polygon)
- Refresh the page after switching networks
Signature Rejected
Transaction signature was rejected? Here's what might have happened.
- You may have accidentally clicked 'Reject' in your wallet
- Try the action again and approve the signature request
- Check if your wallet has any pending requests
Still need help?
Our support team is available to assist you with any questions or issues you may have.
Contact Support